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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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How do I get started?Just choose one of our three plans, tell us about your loved one (their name, fun facts, stories, inside jokes), select a music style—and we’ll handle the rest!
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How long does it take to receive my song?Typically, we deliver your song within 24–48 hours, depending on how many orders we’re working on and artist availability.
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Can I choose the music style?Yes! You can select your preferred genre or vibe during the order process. We’ll make sure your song reflects the tone you’re after—whether it’s fun, romantic, emotional, or silly.
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Can I include photos or videos?Yes, if you choose Plan 3, you can send us your favourite photos and we’ll create a beautiful YouTube video slideshow to match the song.
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Can I request changes after receiving my songWe do our best to get it right the first time. While full rewrites aren’t included, we’re happy to review small requests or offer tweaks where possible.
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Are the songs created by real people or AI?Each song is carefully crafted and mastered by our team. We combine creativity with cutting-edge tools to ensure high-quality results—but the focus is always on a personal, artistic touch.
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Do I own the song? Can I share it online?Yes! The song is yours to keep and share privately with friends and family. However, commercial use is not allowed—this includes using the song for ads, monetised content, or business purposes. If you're unsure about a specific use, feel free to ask!
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What are the differences between the three plans?Plan 1: A custom song emailed to you. Plan 2: The song + a YouTube lyric video (you choose the background and lyric style). Plan 3: Everything in Plan 1 + a custom slideshow video featuring your own photos
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